Service Client

Some shops offer only shoes or helmets on our website. To do this, in the search filters click on "Activity" and then select "Shoes and Helmets". This will give you a choice of two ranges for shoes...

The choice of ski category is essential to ensure a fun experience and a successful holiday! So, here are the five categories of equipment we offer for adults: INITIATION - For beginners who wan...

Have you chosen to pay only a 30% deposit when you order online? Don't worry, you'll be asked to pay the rest when you collect your equipment from the shop you've selected. You can pay using the me...

It's easy to change your e-mail address. Just log in to your account with your old e-mail address and click on "Change my details" in the top right-hand corner of your personal space. All you have ...

Simply go to the my account section of our site by clicking on the icon provided. Then click on forgotten password and enter the e-mail address by which you created your account. Once you have clic...

It's easy to change your personal details. Just log in to your account with your old e-mail address and click on "Modify my information" in the top right-hand corner of your personal space. You can...

To delete your Ski Republic account and any associated data, please contact our Customer Service department and we will take the necessary steps as soon as possible.

You've received a promotional code for your booking - it couldn't be easier! Enter it directly into your shopping basket when you have finished. Don't forget to validate it so that the discount is ...

Firstly, check the validity date of your code, as it may have expired. Then check that your booking meets all the conditions required for the promotional code (e.g. shop excluded). If the dates are...

If you forgot to enter your promotional code when you made your booking, don't worry. You can change your booking and add it later, which will have two possible consequences: You paid everything ...