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The steps to follow: Check that your bank card is accepted by our site. Log off the site, then restart your booking from the beginning. If the problem persists : Contact your bank, which may...

If the ski area of your resort has closed IN FULL, you can return your equipment and ask Customer Services for a partial refund for the unused days. If your resort's ski area has not closed in full...

Yes, of course! When you hire a pair of skis, a pair of poles is automatically included in your hire. Poles adapted to your size will be given to you by our teams (unless you don't need them). Howe...

Precision Ski Rent offers a range of services to help you make the most of your ski holiday. These can be selected as soon as you have added your pack to your basket. Here are the services we offer...

Online payment on the Precision Ski Rent website is exclusively by credit card (Visa, Carte Bleue, Mastercard). However, you can pay 30% of your booking online and the balance by cheque or ANCV car...

If you have not taken out insurance, you can contact Customer Services directly by e-mail with all the supporting documents so that your request for reimbursement can be examined. If you have taken...

The prices of our packs are established shop by shop, depending on the period chosen and the expected footfall, which is why you will find different prices depending on the shop and dates chosen.

We offer two methods of payment on our website: Payment by credit card (Mastercard, Visa, Amex) Payment in 3 or 4 instalments via ALMA (from €100) You can also pay for all or part of your order ...

Unfortunately, we cannot guarantee the availability of a specific model. The examples shown on our site are not contractually binding. However, our shops are committed to providing you with equipme...

Unfortunately, we don't offer direct booking of products other than skis on our website. However, you will be able to hire snowshoes in some of our shops. You can contact them in advance to check a...